Policies

Registration

To register for a class, please call (613 421 0590) or email us (monkeyrockmusic@gmail.com) and we will send you our registration form.

Registration is only complete when acknowledged and confirmed by our office.  You may register at any time.  Mid-session registration charges will be pro-rated based on the remaining number of classes.

Payment

Payment can be made by email money transfer or cheque.  Email money transfers can be sent from most on-line bank accounts, are secure, and quickly and easily processed.  Please make payable to monkeyrockmusic@gmail.com, and you will be notified when payment is received.  Cheques should be payable to Monkey Rock Music, and sent to 300 Lajoie, Vanier, ON, K1L 7H2.  Please note that fee of $20 will be charged for NSF cheques.

Siblings

Siblings receive a 25% discount on both drop-in classes and full registration.  Infants under six months can be brought into their older siblings classes for free.

Drop-in

You can attend one class at a time for $17.70 + HST = $20 per class.  You MUST call in advance and register for your drop-in BEFORE THE CLASS – this is important to determine which class is appropriate for your child.  Please bring CASH ONLY to pay for your drop-in class.

Cancellation

Once a student is enrolled and the fee is paid, if you wish to cancel your enrollment and receive a refund a $30 administrative charge will be applied.  This fee is to offset the cost of the paperwork and time involved in enrolling  and then de-enrolling, as well as the issuing of the refund.  You can avoid the admin charge by choosing instead to bump any remaining credits to another session later in the year – limitations apply, please contact us for details.

We reserve the right to cancel any classes or session due to low registration, venue conflicts, etc.  Registered customers will receive full refunds for remaining classes.

Age Policy

To ensure that classes can be targeted to the appropriate age, it’s very important your child is enrolled in their age group. If your child’s birthday is during the session, please use this guideline – if your child’s birthday falls in the first half of the session, please enroll them in the older age group; if your child’s birthday falls in the second half of the session, please enroll them in the younger age group.  The only exception: younger children may be enrolled in their older sibling’s class.

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